Irvine, California, United States
Logistics Specialist

About the Role

Join our client in building a best-in-class supply chain. The ideal candidate is collaborative, detail oriented, a critical thinker, has a strong ability to multitask, great time management skills and is a proactive self-starter who works quickly and efficiently.


What You'll Do

  • Coordinate with Customer Service and carriers to manage shipment exceptions
  • Provide shipping quotes and labels for Direct, Marketplace, and Trade (expedited and bulk orders)
  • Generate small parcel return label requests
  • Schedule pick ups with shipping carriers
  • Collaborate with Senior Logistics Specialist(s) on selected freight issues
  • Propose, track, correct and update all 3rd party shipping approval requests for FedEx/UPS
  • Review EDI 214 data, solve and distribute customer and carrier issues to appropriate teams
  • Attend all carrier operations and quarterly meetings
  • File claims with small parcel carriers
  • Research shipping costs on damaged shipments
  • Work with Customer Service to collect missing data needed to file claims
  • Schedule urgent damage pickups with small parcel carriers
  • Analyze logistics data on potential new SKUs to ensure profitability
  • Approve submitted logistics data on existing SKUs to ensure continued profitability after detail review and analysis
  • Perform various tasks to support company initiatives and goals as needed
  • Promote a positive office culture and environment

Requirements

At a Minimum, We'd Like You to Have

  • Experience with large amounts of data
  • Salesforce/CRM experience
  • Strong verbal and written communication skills
  • Technical savvy; Mac experience strongly preferred, but not required
  • Excellent interpersonal skills
  • A positive, “can-do” and team-oriented attitude
  • A goal-oriented and proactive mindset; experience as a self-starter
  • At least two years previous work experience in an office setting

Ideally, You'll Also Have

  • Strong process-oriented & research skills
  • A proven track record of success
  • The ability to adapt in a fast-paced environment