Full-time , Ontario, Canada
Director, Client Partner

Our client is a modern JavaScript product design and development firm, and an international leader in Agile software practices. Built around a culture of innovation with passionate people. They transform how companies create software. As a Client Partner, you will build deep, empathetic relationships with our clients that will allow them to produce our best work and deliver top-quality innovative solutions that solve our client’s needs.

YOUR IMPACT

● Their clients range from ambitious startups who need to launch quickly and confidently, to large enterprises looking for better ways to strategize and deliver services.

● You’ll be part of a growing team that is redefining what it means to design and develop products using Lean and Agile principles in a seamless way.

● They help clients to solve their problems effectively through a mixture of strategy, design, development, and training.

● You will be improving their ability to identify and create new value for their clients, and opening up opportunities for their teams to create and build amidst the change.

● They are looking for action-oriented professionals who deeply understand their clients and who possess industry acuity.

YOUR GROWTH

● They don’t just lead when it comes to creating great software; they're committed to developing great people too.

● Their progressive culture is built around mutual trust, and opportunities for personal and professional growth: workshops, peer-to-peer coaching, sustainable work practices, and many active social channels on Slack

● You will benefit from their coaching program to help you reach your personal and professional goals in a collaborative environment. You’ll have the opportunity to attend conferences, and professional development workshops and join internal groups focusing on Scrum, process, quality, development, and design.

Requirements

  • Drive organic account growth with clients through leadership and understanding of our client’s goals and untapped opportunities
  • Research product verticals and develop a deep understanding of our clients' business, train and teach our teams on our clients' business opportunities and threats
  • Work hand-in-hand with product designers, product managers, and developers to translate business and end-user objectives into products that will make a real-world impact
  • Maintain clear communications with all stakeholders throughout projects
  • Drive sales activities to outline an overall solution approach
  • Attend and present at industry events, meetups, and conferences
  • Ability to provide empathetic leadership and understand how to facilitate and deepen the relationship between the client and the organization at all levels and phases of the account life-cycle
  • Form relationships with clients at all levels, from senior leaders and decision-makers to those in various supporting roles that drive the business
  • Inspire and collaborate with the delivery teams to ensure we are producing innovative, top-quality work while helping the organization overcome any barriers to the successful delivery
  • Provide guidance and strategic direction to delivery teams and propose viable solutions to address complex problems

Benefits

Headquartered in Toronto, Canada, the organization is changing how their clients innovate. They take great ideas and apply strategy, design, and technology to bring them to life. They're anchored by Lean methodology and a DevOps mindset and backed by their world-class reputation in modern JavaScript including React, Angular, and Vue. When you join this organization, you’re joining a multi-disciplinary Agile team filled with passionate experts across various fields.